Cape Cod Roofing

Here is where we get to spout off some of our thoughts.

What is a hacker?

A hacker is a person or company who took on a project (roofing, siding, painting, framing, what-ever..) knowing full well that they do not have the expertise or equipment to do it correctly. They are in business today, maybe tomorrow, but not long.., oh, and they'll be back.

What gives life to these persons?

1. unemployment... everybody is an everything, do anything
2. quick money... usually brought on by "hey, do you know anybody who does?..."

Who hires these people?

Everybody, including us... However, we use them only to rake yards and fill up dump trucks... non screw-up situations destined for non-failure. We aren't hiring them to frame houses, roof intricate sloped or flat roof lines, trim windows or anything else where skill is required.

Who is to blame for their continued existence?

Show us a court case involving a contractor and a homeowner/building owner and two items are most likely present;

1. A homeowner or building owner looking for deal, and mostly trying to re-deal throughout the project.
2. A contractor trying to do something they were incapable of doing and probably bid wrong to start.

Our reaction?

Laughter'. ... gut wrenching laughter! Why? Both parties got what they deserved, let the courts sort it out. The only thing we don't like is that out of the two parties, contractors get the bad reputation. How about the moron homeowner or building owner who hired them? You never hear about that dimwit (victim… yeah… whatever)
If you don't research your choice of contractor before starting your next project, chances are, you too will get what you deserve

SOME HINTS

You probably have heard them before:

1. references, references, references..., and not from your next door neighbor who doesn't know a fence post from 2 x 4
2. insurance... most "hackers" have none... Hell, if you have nothing to take, why worry about being taken to court
3. contract... protects both parties... READ THE CONTRACT
4. lettered trucks, an office, fax number, 800 #, certifications..., all a pretty good sign it isn't a hobby..., magnetic signs & business cards don't qualify here..., magnetic signs are cheap and if your proud of your business you advertise it ALL THE TIME and as far as business cards go, you can get them free at the lumber yard by the thousands if you choose certain products.

SMARTEN UP AND AVOID COURT

Ps. The Better Business Bureau sucks... we used to belong... for what? I don't know. Pay a membership, get a plaque. They get a complaint, I address it. Hell, most customers complain straight to you. if you do the right thing, it ends there and everybody is happy. If you don't, they threaten with a call to the BBB. Oh really.,. I NEVER ONCE, EVER, WILL NOT EVER satisfy a complaint because the BBB got involved. I'll settle it because it is the right thing to do. I don't need to pay to belong to an agency to tell me what good business is.

Pss. We average about one complaint a year and we're glad to address it. Nothing serves our business better than satisfying a customer... We get a lot of marketing mileage from it..., So much so, l wish we screwed up more (just kidding).
Why do we include a copy of our BBB report with every quotation? Because it is free to do so and if they had anything bad to say about us, they would do it without hesitation. Since we have always addressed our concerns, the BBB will tell you how nice we are. We are nice by the way and they still provide a worthless service without authority...if they don't, how come they have thousands of complaints about car dealers and I don't see any of them going out of business?

DO THE RIGHT THING...... always hire a qualified contractor!





		Here is where we get to spout off some of our thoughts. What is a hacker? A hacker is a person or company who took on a project (roofing, siding, painting, framing, what-ever..) knowing full well that they do not have the expertise or equipment to do it correctly. They are in business today, maybe tomorrow, but not long.., oh, and they'll be back. What gives life to these persons? 1. unemployment... everybody is an everything, do anything 2. quick money... usually brought on by "hey, do you know anybody who does?..." Who hires these people? Everybody, including us... However, we use them only to rake yards and fill up dump trucks... non screw-up situations destined for non-failure. We aren't hiring them to frame houses, roof intricate sloped or flat roof lines, trim windows or anything else where skill is required. Who is to blame for their continued existence? Show us a court case involving a contractor and a homeowner/building owner and two items are most likely present; 1. A homeowner or building owner looking for deal, and mostly trying to re-deal throughout the project. 2. A contractor trying to do something they were incapable of doing and probably bid wrong to start. Our reaction? Laughter'. ... gut wrenching laughter! Why? Both parties got what they deserved, let the courts sort it out. The only thing we don't like is that out of the two parties, contractors get the bad reputation. How about the moron homeowner or building owner who hired them? You never hear about that dimwit (victim… yeah… whatever) If you don't research your choice of contractor before starting your next project, chances are, you too will get what you deserve SOME HINTS You probably have heard them before: 1. references, references, references..., and not from your next door neighbor who doesn't know a fence post from 2 x 4 2. insurance... most "hackers" have none... Hell, if you have nothing to take, why worry about being taken to court 3. contract... protects both parties... READ THE CONTRACT 4. lettered trucks, an office, fax number, 800 #, certifications..., all a pretty good sign it isn't a hobby..., magnetic signs & business cards don't qualify here..., magnetic signs are cheap and if your proud of your business you advertise it ALL THE TIME and as far as business cards go, you can get them free at the lumber yard by the thousands if you choose certain products. SMARTEN UP AND AVOID COURT Ps. The Better Business Bureau sucks... we used to belong... for what? I don't know. Pay a membership, get a plaque. They get a complaint, I address it. Hell, most customers complain straight to you. if you do the right thing, it ends there and everybody is happy. If you don't, they threaten with a call to the BBB. Oh really.,. I NEVER ONCE, EVER, WILL NOT EVER satisfy a complaint because the BBB got involved. I'll settle it because it is the right thing to do. I don't need to pay to belong to an agency to tell me what good business is. Pss. We average about one complaint a year and we're glad to address it. Nothing serves our business better than satisfying a customer... We get a lot of marketing mileage from it..., So much so, l wish we screwed up more (just kidding). Why do we include a copy of our BBB report with every quotation? Because it is free to do so and if they had anything bad to say about us, they would do it without hesitation. Since we have always addressed our concerns, the BBB will tell you how nice we are. We are nice by the way and they still provide a worthless service without authority...if they don't, how come they have thousands of complaints about car dealers and I don't see any of them going out of business? DO THE RIGHT THING...... always hire a qualified contractor!










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